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Current Issue with XH App.

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Official Employee

Current Issue with XH App.

Good morning.  We are currently having an issue with our Xfinity Home server that the app connects to.  Systems can still be armed and disarmed from the touchscreen in the home, but the app will not currently allow some users to login.  Sorry for the inconvenience and thank you for your patience as we work through this trouble.  


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Accepted Solution

Re: Current Issue with XH App.

This issue mentioned in this thread is believed to be resolved.  App activity should be restored.  Please reach out to me if you are still experiencing issues.  We appreciate your patience!

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Official Employee

Re: Current Issue with XH App.

This issue mentioned in this thread is believed to be resolved.  App activity should be restored.  Please reach out to me if you are still experiencing issues.  We appreciate your patience!


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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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