Xfinity plant
Xfinity globe
Community Forum

App error 13502

New Poster

App error 13502

Been having problem all day and cannot access my home camera and security. Please fix asap!
Official Employee

Re: App error 13502

Hem19079 - 


I apologize for the frustration that this has caused.  We’ve been able to restore service to the Xfinity Home mobile app. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly, but we expect that all users will regain functionality.