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Account page is not reflecting my payment made

Regular Visitor

Account page is not reflecting my payment made

Hello:

Why does the Website say "PLease Make a payment of $49.99" when I already have made the payment?????????

Service Expert

Re: Account page is not reflecting my payment made


vartan3 wrote:

Hello:

Why does the Website say "PLease Make a payment of $49.99" when I already have made the payment?????????


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: Account page is not reflecting my payment made

 

Hi vartan3, the website can take up to 48 hours to reflect your payment online. If you'd like I can check our system to make sure your payment was processed. Please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started. 


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