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43403 error code

New Poster

43403 error code

Trying to use the app and signing in I get the error. Using my primary username only to sign in and get the error. 

 

Also on the website my internet on here says it's awaiting activation.

Official Employee

Re: 43403 error code

Hi robertlim915 - 

 

I pulled up your account & see your install was recent.  I'd like to open a ticket on your behalf so a tech can reach out to you directly to complete activation on your account.

 

Thanks!

 

Rachel

New Poster

Re: 43403 error code

I am having this same issue. Is there a way to trouble shoot this?
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Official Employee

Re: 43403 error code

Hi Kendrabenedict -- 

 

I pulled up your account & see a ticket was already resolved for this issue.  Please let me know if you are still experiencing this issue.

 

Thanks!

 

Rachel

Visitor

Re: 43403 error code

I am having this same issue now

Official Employee

Re: 43403 error code

Hi rmadriaga -- 

 

I need to Private Message you for more information.  Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

Rachel