Hoping you are doing fantastic this day, about the problem that you have while trying to remove Norton, tell me are you using a MAC or Windows computer, what happen when you try to delete it.
Now there are several ways to delete the Norton when using windows:
windows 7 to windows 10 different views same process.
1- going to the control panel on the system> select program>program and features( windows 7).
Windows 8: after going to the control panel that there are many ways to go to it, click on program and features then look for the Norton and uninstall it note: remember that you can search for any program by clicking the latter of the program that you are looking for then uninstall it.
Getting control panel can be tricky but the best way to do it it just right clicking the start icon( Microsoft logo) then selecting Control panel> Program and feature.
if you program is that the system is not uninstalling the Norton use the Norton removal tool, which you can find in the next link:
Now if that does not work, you can use the installer that you downloaded or download the installer again from Constanguard. then run it and it will let you replace the Norton with the newest version of it if you can to reinstall it.
If you still have issues with the Norton please let me now so I can give you another( difficult) solution for it.
Best regard. Hoping the information was helpfull and you program can get resolved.