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Re: Comcast settings out of date

Posted by
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Message 1 of 7
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Comcast seems to be unaware of this forum. It seems they never answer a question. They just bill us monthly. The settings are out of date and my anti-virus will not allow me to access my email. I had to get rid of my Kaspersky and put on Norton which tells me it's out of date but allows me to access it.

 

I called up Geek Squad and they said they are getting multiple requests to fix this problem. We are waiting for you to fix it Comcast. Thank you.

6 REPLIES
Posted by
Security Expert

Message 2 of 7
2,536 Views

Hi tonym69,

 

Please have a look at the following thread - the situation just might be caused by Kaspersky in lieu of Comcast:

 

http://forums.xfinity.com/t5/Security-and-Anti-Virus/Email-and-Kaspersky/m-p/2696738#U2696738

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




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Posted by
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Message 3 of 7
1,214 Views

It says that my comcast is out of date, can you do sometning for me?


tonym69 wrote:

Comcast seems to be unaware of this forum. It seems they never answer a question. They just bill us monthly. The settings are out of date and my anti-virus will not allow me to access my email. I had to get rid of my Kaspersky and put on Norton which tells me it's out of date but allows me to access it.

 

I called up Geek Squad and they said they are getting multiple requests to fix this problem. We are waiting for you to fix it Comcast. Thank you.


 

Posted by
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Message 4 of 7
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It says that my comcast is out of date, can you do anything to help me?

Posted by
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Message 5 of 7
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It says that my comcast is out of date, can you fix for me?

Posted by
Security Expert

Message 6 of 7
1,192 Views

Hi diane_1231,

 

Let's start with you telling us about your system - Operating System, Default browser and exact wording of any error you may see, does your Norton Security Suite (NSS) display any "Fix Now" buttons?

 

Is your system clock set correctly (to include time Zone)

 

Have you run Manual LiveUpdates until such time as LiveUpdtes finishes with "no updtes found".

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
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Message 7 of 7
696 Views

I am traying to repair the OUT OF DATE MESSAGE

 

ALBERTJIM

 

albertjim@comcast.net