Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,637,145

members

31

online now

1,814,989

discussions

Back to Top

NORTON INSTALLATION LINK IS BROKEN, HELP!

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 4
670 Views

It is my first time to download Norton from Comcast. I was trying to clikc the link "GET NORTON SECURITY SUITE" button which is red-colored by the way. It takes me to another webpage that says

Sorry, we couldn't find that page.

The page you are looking for may have been moved, updated or deleted.


Suggested Actions

  • Please check the address (URL) you entered for proper spelling. Make sure that no capital letters or spaces are used.

 

anybody has a working link that I can use to install the anti-virus? please help. Thank you!

 

3 REPLIES
Posted by
Security Expert

Message 2 of 4
644 Views

Hi laureenmgc,

 

Are you using this link?

 

http://constantguard.comcast.net/norton?cid=NET_33_601

 

Be sure to be signed into your primary Comcast account and using your residential modem.

 

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 3 of 4
373 Views

I have the same problem.

that link does not work.

Help please.

Posted by
Security Expert

Message 4 of 4
359 Views

I just tried the link I posted above and it works - please clear your cache and if still no joy, please tell us your default browser, and operating sysytem.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon