Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now



Back to Top

MAKTUB locker encryption

New Poster

MAKTUB locker encryption

I got hit with MAKTUB today and I dont know how to fix this short of paying these people what they want. I restore my system to 4 days ago but it took off my browsers and my files were still encrypted. I am running Norton and the Norton eraser but nothing so far. I lost some documents and pics but I just want this off of my computer. I would appreciate any help that you can give me. Thanks

Regular Contributor

Re: MAKTUB locker encryption

You cannot "clean" your system of MAKTUB short of reformatting your HDD and reinstalling your OS.

<--> U.S. Navy Vietnam Era veteran. You're welcome. <-->