Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,709,605

members

9

online now

1,872,904

discussions

Back to Top

IDVault.exe

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 2
2,620 Views

It's driving me and my PC nuts.

 

My mouse pointer is on constant load status (or flickering between load and not), found the problem to be IDVault.exe. I am unable to end the process, and it just keeps jumping around in my Task Manager window going from some, to none, to a ton of memory usage then will disappear completely. So it is constantly reloading?

 

I've tried rebooting 5 or 6 times. It's just a nuisance, any way to stop it?

1 REPLY
Posted by
Security Expert

Message 2 of 2
2,619 Views

Use Add/Remove Programs to uninstall Constant Guard Protection Suite. That should remove IDVault. but will leave Norton installed.


After uninstalling, check Add/Remove Programs for GuardedID,. If present, remove  that also.

 

Reboot after removing.



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain


Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon