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Checking My Licenses with Comcast and Nortons

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Posted by
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Member Since: ‎09-27-2009
Posts: 1
Message 1 of 5 (5,936 Views)

Checking My Licenses with Comcast and Nortons

I have multiple computers in the home and want to deactivate two of the licenses; how is that dome?

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Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 12,274
Message 2 of 5 (6,661 Views)

Re: Checking My Licenses with Comcast and Nortons

If you are referring to installations of Comcast's Norton Security Suite, you can only deactivate a previous installation if you exceed the allowed number of NSS installs (which is 7, I think). If that happens a screen will appear during the install process which will allow you to deactivate one of the previous installs.

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Member Since: ‎07-29-2013
Posts: 1
Message 3 of 5 (4,738 Views)

Re: Checking My Licenses with Comcast and Nortons

How can I view all the Norton licenses on my account?

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,338
Message 4 of 5 (4,735 Views)

Re: Checking My Licenses with Comcast and Nortons

Hi glenn94568,

 

Unless you have retail Norton products you cannot until such time as you exceed 7 systems  that have Comcast NSS installed.  If youhave retail products, you can look in www.nortonaccount.com however you do not have a Norton Account with Comast NSS as Comcast controls your account.

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Posted by
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Member Since: ‎10-28-2003
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Message 5 of 5 (4,694 Views)

Re: Checking My Licenses with Comcast and Nortons