Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,494,919

members

53

online now

1,702,079

discussions

Checking My Licenses with Comcast and Nortons

SOLVED
Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎09-27-2009
Posts: 1
Message 1 of 5 (4,821 Views)

Checking My Licenses with Comcast and Nortons

I have multiple computers in the home and want to deactivate two of the licenses; how is that dome?

4 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,541
Message 2 of 5 (5,546 Views)

Re: Checking My Licenses with Comcast and Nortons

If you are referring to installations of Comcast's Norton Security Suite, you can only deactivate a previous installation if you exceed the allowed number of NSS installs (which is 7, I think). If that happens a screen will appear during the install process which will allow you to deactivate one of the previous installs.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎07-29-2013
Posts: 1
Message 3 of 5 (3,623 Views)

Re: Checking My Licenses with Comcast and Nortons

How can I view all the Norton licenses on my account?

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,173
Message 4 of 5 (3,620 Views)

Re: Checking My Licenses with Comcast and Nortons

Hi glenn94568,

 

Unless you have retail Norton products you cannot until such time as you exceed 7 systems  that have Comcast NSS installed.  If youhave retail products, you can look in www.nortonaccount.com however you do not have a Norton Account with Comast NSS as Comcast controls your account.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'





Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program
Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,173
Message 5 of 5 (3,579 Views)

Re: Checking My Licenses with Comcast and Nortons