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CA pest patrol

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Posted by
Contributor

Message 1 of 9
42,386 Views

Under Programs installed I have CA Pest Patrol Realtime Protection. I don't remember installing it.

Should I Uninstall it?

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
Service Expert

Message 2 of 9
42,831 Views
Solution

If you, at any time, installed the Comcast toolbar, CA Pest Patrol Real Time Protection came with it.

 

If you had the toolbar and uninstalled it, Real Time Protection remains.

You can uninstall the CA Real Time component. 

 

 

 

 

 

 

 

 

Message Edited by Queen-Evie on 02-14-2010 03:29 PM



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8 REPLIES
Posted by
Service Expert

Message 2 of 9
42,832 Views
Solution

If you, at any time, installed the Comcast toolbar, CA Pest Patrol Real Time Protection came with it.

 

If you had the toolbar and uninstalled it, Real Time Protection remains.

You can uninstall the CA Real Time component. 

 

 

 

 

 

 

 

 

Message Edited by Queen-Evie on 02-14-2010 03:29 PM



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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Mark it as a solution!solution Icon

Posted by
Contributor

Message 3 of 9
27,870 Views

I just was looking through my applications and saw it as well.

 

It is a disgrace as well a a violation of our privacy that Comcast installs software that its customers don't know about.

We know that this is only for the benefit of Comcast.

 

To me, it's the same as breaking and entering.

 

Jon

 

 

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Message 4 of 9
26,032 Views

Jon --

 

Pest Patrol is a legitimate anti-spyware program.  Although it isn't the best program available, it's not doing any harm and you didn't pay for it.  Comcast is a cable company, not a computer security company.  How else do you think Comcast makes the toolbar safe for computers?

 

Relax, man.

 

Oh, and Verizon put 3 pages of apps I can't delete on my cell phone, so don't think the competition is any different.

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Message 5 of 9
25,084 Views

Has anyone interacted with this application?  That is, is there a GUI program to look at it's findings etc?

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Message 6 of 9
10,678 Views

Hey folks:  pest patrol is a problem.  It shows an installation date of 2168 which screws Norton and apparently a bunch of certificates so browsers get hungup.  I had a bunch of software that wouldn't run becausesomehow it changed my calendar date to 2168.   I think Comcast is spreading infection!

 

Comcast PP wasted another 4 hours of my time and I have to keep checking that it doesn't reestablish itself!   dlanl18

Posted by
Problem Solver

Message 7 of 9
10,614 Views

If I remember correctlty, CA pest patrol is part of the comcast toolbar, and in the past it was recommended to remove the toolbar.

 

ciao, bj

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Message 8 of 9
10,603 Views

I did early on remove the toolbar but the pestpatrol app remained and then screwed up my date.  It was very difficult to finally remove it with the control panel utility but it I finally got rid of it. I had to remove Norton and re-load-initialize it after I manually finally got the date corrected.    Not only charging me for "not much", Comcast seems to like to waste a lot of my time every other week or so.  Disgusted! dlanl18

Posted by
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Message 9 of 9
10,368 Views

"CA Pest Patrol Real Time Protectionshould be uninstalled from the control panel then, Navigate to the folderC:\Program Files\comcasttbRun the uninstall programReboot your system and double check the process is no longer running (task manager).  You'll need to manually remove the folder called "comcasttb".

Next, navigate to the folderC:\Program Files\CAYou'll need to remove another component which was installed along with the toolbarThis is called "ppclean" aka "Ppclean Custom Cleaning  Utility", published by Computer Associates International and MacAfee Security, a division of Network AssociatesGot all this?

The only reason I know this is because the Comcast community posted the above fix for itnorton or constant guard  does not support any of this obviously.