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security suite stopped working

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security suite stopped working

cannot get my norton to work, tried using the uninstall or removal tool and that failed as well, did a system restore and still nothing working, I changed my clock to 2015 to try and get my windows update to work and that isnt working as well, not sure what is happening to my Windows 7 but it is falling apart by the day

 

.I cannot enable Norton or windows Defender its like something shut down my firewall someway

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Re: security suite stopped working

Hi gadget74,

 

Please re-set your clock to the correct date, time and year.  Then try using the REMOVE Button (Step 5) function of the following tool: Norton Remove and Reinstall Tool.

 

After rebooting system go to the following link and follow those instructions:

 

https://internetsecurity.xfinity.com/products-and-services/norton-security-online/

 

Another thought - you may have to create a Norton Account - see this post in regards to doing that .

 

Let us know how things go.