Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,227

members

1,699

online

28,935

topics

Top

Windows Defender and Norton

Regular Visitor

Windows Defender and Norton

I have been having trouble using Norton since Windows 10 was installed.  When I turn on Norton, the screen goes black and I have to restart the computer for Windows to work.   I have a second laptop.  In the second laptop, Windows 10 defender is turned off and Norton works perfectly.  The problem is that in the laptop I can not find a way to turn off Windows Defender or to make both windows Defender and Norton work together.  Anybody has had this problem?

 

Norton Expert

Re: Windows Defender and Norton

Hi  

 

 

Regular Visitor

Re: Windows Defender and Norton

Thank you for the reply.

The Norton version is 22.10.0.85

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 599 views
  • 0 kudos
  • 2 in conversation