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Scam?

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Scam?

I received the following email. I want to know if it's not a scam:  

Dear XFINITY Customer,

We have recently upgraded our website and as part of the upgrade you are required to update your email account on our new platform. If you registered previously on our old site, you will need to re-update your email and payment details on our new website. This update is mandatory for all our customers.

https://connect.xfinity.com/accountupdate

Failure to complete the update within the next 48 hours might lead to a permanent suspension of your email account activities.

Accepted Solution

Re: Scam?


jgfruge2 wrote: I received the following email. I want to know if it's not a scam:  ...

If you check your email with Comcast's Xfinity Connect webmail, always look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

Please see Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about scam emails. The article is somewhat out of date, but still useful.

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Service Expert

Re: Scam?

It's a scam and a phishing attempt.





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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Gold Problem Solver

Re: Scam?


jgfruge2 wrote: I received the following email. I want to know if it's not a scam:  ...

If you check your email with Comcast's Xfinity Connect webmail, always look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity (see https://www.xfinity.com/support/articles/comcast-verified-email).

Please see Comcast Email Phish or Legit? How to Tell (and rules for posting) for more information about scam emails. The article is somewhat out of date, but still useful.