Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,273

members

1,117

online

29,122

topics

Top

Numerous Xfinity verification

New Poster

Numerous Xfinity verification

I just received over 100 texts this morning from your automated system with "Xfinity verification codes". 

And I've previously chatted online with your customer service with my concerns, as I have been getting random "verification codes" despite me not trying to log in.

 

Is this something I should be concerned about? 

Official Employee

Re: Numerous Xfinity verification

Hi christann, 

 

Thanks for bringing this to our attention. I'd like to research this more to see how we can get it resolved for you. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 421 views
  • 0 kudos
  • 2 in conversation