Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,977

members

549

online

29,260

topics

Top

Norton web safe partner code

Regular Visitor

Norton web safe partner code

I have installed Norton Internet Security for MAC.  I wish to enable the Web Safe feature, but when I try to enable it, it takes me to a web page that asks for a Partner Code that is supplied by my Internet Service Provider.  It is apparently not the same as the 13 digit product key I used to intall Norton.  What is XFINITY'S Norton Web Safe "partner code"?

Security Expert

Re: Norton web safe partner code

Hi overby,

 

I am not a MAC user, but have found the following info-hopefully it will assist you:

 

https://support.norton.com/sp/en/us/home/current/solutions/v91461478_EndUserProfile_en_us

 

Addtionally, I believe that you need to purchase Norton Mobility for use on mobile devices - once ourchased there may be a PIN/Product Code needed to activate.  The product is cheaper since you are a Comcast customer.  PLease see the following post:

 

http://forums.xfinity.com/t5/Anti-Virus-Software-Internet/PARTNER-CODE/m-p/2738231/highlight/true#M1...

 

Let us know if this info helps any.

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Regular Visitor

Re: Norton web safe partner code

Thanks for the reply.  For some random reason, the next time I went into Advanced Settings to enable Norton Safe Web, it let me intall the extension just fine without a partner code.  Anyway, thanks for taking the time to offer assistance.

Security Expert

Re: Norton web safe partner code

overby I am glad you got it sorted!

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 3 replies
  • 1059 views
  • 6 kudos
  • 2 in conversation