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Norton expert (for MAC) help needed

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Regular Contributor

Norton expert (for MAC) help needed

I saw this same issue on the actual Norton forum website and there has been no responses...I experienced the same issue twice...I have had a pop up indicating Norton Safe Web Extension for Safari is ready to install. I have this extension installed already.  Would this be a possible scam.  Thus far no expert from Norton has responded and I can't seem to find any other forum addressing this. 

Accepted Solution

Re: Norton expert (for MAC) help needed

Per Symantec - It is a legitimate Norton message. Unfortunately there seems to be something wrong with the implementation of the message box. It should have a do not ask again link that works, but some report it does not take effect properly. Norton is aware of this issue and is working on a fix.

https://community.norton.com/en/forums/possible-scam-about-norton-safe-web-extension
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Norton Expert

Re: Norton expert (for MAC) help needed

Hi  

 

 

Regular Contributor

Re: Norton expert (for MAC) help needed

Attached is the screen shot from the other user on the Norton Forum. If I could get a screen shot it would look identical.
Regular Contributor

Re: Norton expert (for MAC) help needed

Per Symantec - It is a legitimate Norton message. Unfortunately there seems to be something wrong with the implementation of the message box. It should have a do not ask again link that works, but some report it does not take effect properly. Norton is aware of this issue and is working on a fix.

https://community.norton.com/en/forums/possible-scam-about-norton-safe-web-extension
Norton Expert

Re: Norton expert (for MAC) help needed

Hi  

 

 

Regular Contributor

Re: Norton expert (for MAC) help needed

Thanks for the response. I will let you know if I still experience any further issues.
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