Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,808

members

906

online

28,841

topics

Top

Nortin security install

ANSWERED
Highlighted
New Poster

Nortin security install

When trying to install Norton, I am asked to sign in. I have tried my Comcast username and it does not work. I tried logging into the Xfinity site and it works. Any help?

Accepted Solution

Re: Nortin security install

Hi Eagleinthenest,

 

Since yuo are posting in this forum, you are logged in.  You must also be using your residential modem, which I imagine you are.

 

Please naviagte to:

 

http://constantguard.comcast.net/norton?cid=NET_33_601

 

Select the Get Norton Security Suite button and follow the instructions.

 

Complete initial installation is covered in the following NSS FAQ:

 

http://forums.comcast.net/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite/td-p/870729

 

Please let us know how things go.

 

View answer in context
Security Expert

Re: Nortin security install

Hi Eagleinthenest,

 

Since yuo are posting in this forum, you are logged in.  You must also be using your residential modem, which I imagine you are.

 

Please naviagte to:

 

http://constantguard.comcast.net/norton?cid=NET_33_601

 

Select the Get Norton Security Suite button and follow the instructions.

 

Complete initial installation is covered in the following NSS FAQ:

 

http://forums.comcast.net/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite/...

 

Please let us know how things go.

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 1129 views
  • 4 kudos
  • 2 in conversation