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More Norton nag screens and popups - any way to disable them?

Frequent Visitor

More Norton nag screens and popups - any way to disable them?

Why do the Norton programmers insist on these stupid nag screens and popups?  It was bad enough when I was harrassed weekly for more than 6 months with their "Create a Norton Account" ridiculousness.  And I wasn't the only one annoyed by Norton.  My help thread in this forum went on so long, the admins finally decided to lock it after more than a year:

 

http://forums.xfinity.com/t5/Anti-Virus-Software-Internet-Security/Disable-or-stop-Norton-Security-S...

 

Now I've encountered 8 new popups, all pointless advertising for Norton features that I don't want, I don't find useful, and that I've known about for years anyway.

 

I've been infected with malware twice.  Both times, the infections were a result of malware that spoofed Windows notifications (Win XP & Win 7) in the system tray - one for fake Java updates and one for fake Flash updates.  Perhaps Windows 10 now makes those types of spoofs impossible.  However, at a very basic level, all Norton is doing with these nag screens is forcing (and training) people to interact with useless information in the Notification area.  Sooner or later, someone will figure out how to do the same thing with a new malware program - possibly even a fake Norton screen.

 

I have "Special Offer Notifications" set to OFF.  Is there some setting that has changed, or a setting I'm missing?  This has been going on since January.  My current version is 22.14.0.54.  I've received at least two Patch updates in the last few months, if that helps narrow down a timeline / version.

 

Please forgive my rant.  I just want Norton to do its business, shut up, and leave me alone unless absolutely necessary.

 

NortonBS1.jpgNortonBS2.jpgNortonBS3.jpgNortonBS4.jpgNortonBS5.jpgNortonBS6.jpgNortonBS7.jpgNortonBS8.jpg

Security Expert

Re: More Norton nag screens and popups - any way to disable them?

Hi ChuckTC,

 

Not tryng to be a smart aleck - but have you tried the "No thanks, do not how again"?

 

JonMcB_Norton (a Norton employee) is back on the forums and I have alerted him to your most recent rant - let's see if he has any addtional info. 

 

 

 

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'




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Frequent Visitor

Re: More Norton nag screens and popups - any way to disable them?

 wrote:

Hi ChuckTC,

 

Not tryng to be a smart aleck - but have you tried the "No thanks, do not how again"?

 

JonMcB_Norton (a Norton employee) is back on the forums and I have alerted him to your most recent rant - let's see if he has any addtional info. 

 

 

 

Hi USAF - thanks for the reply.  I've been waiting to see if JonMcB_Norton had anything to add before bumping the thread.

 

I did click the "No thanks, do not show again".  However, I'm looking for the "Never show me these kinds of messages, EVER" option.  I now have 2 family members and a friend who are receiving the same thing, and since I helped them set up their computers are asking me why they're being nagged by Norton .

 

I haven't been bothered in a couple of weeks.  I was hoping the annoyances were over.  I was wrong.  I just received a new popup, and this message isn't even about Norton specifically?

 

As you can see, these aren't popping up in the background.  They pop up on top of every active window.  And what happens if I don't click "Don't remind me"?  Is the same pointless message going to pop up again sometime later?

 

How do I stop these completely?

 

 

NortonBS501.jpgNortonBS501-Desktop.jpg

Norton Expert

Re: More Norton nag screens and popups - any way to disable them?

Hello,

 

This is a set of educational messages to help Norton Security Suite users learn about features and benefits of the product.  These messages are of an educational nature to help people learn more about how to utilize their Norton product to stay safe online. If you are not interested in learning more about the topic, simply click "No thanks, please do not show again" to dismiss the alert.  I believe there are two more after the one you just posted.

 

Thank you for your feedback, I'll let the appropriate teams know of your comments.

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