Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,580

members

1,404

online

28,807

topics

Top

Copyright Infringement E-mail

New Poster

Copyright Infringement E-mail

Hello,

 
   For the second time in several months I have gotten a notification that my IP address has been linked with several (40-50) illegal downloads. In discussing the situation with my roommate neither of us have downloaded this content and we have not shared our password with anyone.
 
   I would prefer not to lose my service, and have changed my password the last time this happened. I was wondering what recommendations you would have as to how this is happening and how to prevent it.
 
  Thank-you.
Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 571 views
  • 0 kudos
  • 1 in conversation