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Message 1 of 5
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How can I turn off and on the words on the screen.a

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Posted by
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Message 5 of 5
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Solution

joyce14 wrote:

How can I turn off and on the words on the screen.a


Take a look here:  http://customer.xfinity.com/help-and-support/cable-tv/enable-closed-captioning/

 

Or here if you have X1 :  http://customer.xfinity.com/help-and-support/cable-tv/x1-closed-captioning




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Posted by
Service Expert

Message 2 of 5
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joyce14 wrote:

How can I turn off and on the words on the screen.a


with voice remote say 'captions'

or press the down button and move left if necessary to select CC 'dot' and press OK to toggle on to off.




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Message 3 of 5
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Do not have that remote to do that, just have plain black remote no cc button.

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Message 4 of 5
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JOHNFOX08 wrote:

Do not have that remote to do that, just have plain black remote no cc button.


what is the model number of your set top box?




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Posted by
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Message 5 of 5
127 Views
Solution

joyce14 wrote:

How can I turn off and on the words on the screen.a


Take a look here:  http://customer.xfinity.com/help-and-support/cable-tv/enable-closed-captioning/

 

Or here if you have X1 :  http://customer.xfinity.com/help-and-support/cable-tv/x1-closed-captioning




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