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TV for the blind

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TV for the blind

I have a brother who's blind I can't always be with him and he likes to listen to music, movies and sports. Do you have options for the blind? Is it possible if he says "movies guide" for it to say what's on now? If so how can we activate that? Here's another problem I have, my brother also does not like the auto descrip for the movies, he just likes to listen with out the commentary what if anything can I do for him? Thank you in advance.
Accepted Solution

Re: TV for the blind

Hello, Asaavy1 - We have several accessibility features with our X1 Platform system. The first one is the voice guidance feature or talking guide.  It "speaks" what's on the screen and includes details such as program descriptions to help customers decide what to watch. Another great feature is our Voice Remote, just say the name of the movie or channel and with the voice guidance, it's easy to explore On Demand or Guide options. You can find more information here: https://www.xfinity.com/accessibility

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Service Expert

Re: TV for the blind


Asaavy1 wrote:
I have a brother who's blind I can't always be with him and he likes to listen to music, movies and sports. Do you have options for the blind? Is it possible if he says "movies guide" for it to say what's on now? If so how can we activate that? Here's another problem I have, my brother also does not like the auto descrip for the movies, he just likes to listen with out the commentary what if anything can I do for him? Thank you in advance.

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Re: TV for the blind

Hello, Asaavy1 - We have several accessibility features with our X1 Platform system. The first one is the voice guidance feature or talking guide.  It "speaks" what's on the screen and includes details such as program descriptions to help customers decide what to watch. Another great feature is our Voice Remote, just say the name of the movie or channel and with the voice guidance, it's easy to explore On Demand or Guide options. You can find more information here: https://www.xfinity.com/accessibility




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