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One Touch Captions On/Off

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One Touch Captions On/Off

My Father-In-Law is in his late 80's. His eyesight and hearing are as such and he knows next to nothing about using the X1 Remote other than selecting a few channels that he likes and power and Volume. SOMEHOW, he manages from time to time to turn ON the Closed Captions and doesn't want it on. So typically, he has to put up with it until I go over there and do the Xfinity/Settings/Device/Captions OFF routine. Question is HOW is he getting it turned on to begin with??? I know he has  no idea about the normal sequence (Accessibilities Included) to turn it on. Is there some one-touch or other that will toggle the ON/OFF Captions (other than using the microphone.... he even has tape over that and would never attempt to use it).  I've browsed the Xfinity site, and I just keep getting directed to the Settings/Accessibility sequence.

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