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Can't read "info" under programs

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Can't read "info" under programs

The lettering style/type when I hit "info" under a program is almost unreadable. I don't know what changed but it's driving me crazy. Is there any way to adjust this?

Service Expert

Re: Can't read "info" under programs


phylliswoodhall wrote:

The lettering style/type when I hit "info" under a program is almost unreadable. I don't know what changed but it's driving me crazy. Is there any way to adjust this?


is it clear as you get closer to the tV screen? how far way from the screen is the text clear? what type of TV are you watching? (CRT/ Plasma / LED) what is the output seeing of the set top box (480p / 702p / 1080i / 1080p))? what is the native resolution of your TV (CRT / projector / LED digital)? if not sure what is the model number of the TV so someone here can google or duckduckgo the specifications? under your X1 preferences is the Enhanced Text Readability off or on?




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Re: Can't read "info" under programs

It has just changed a few days ago. Letters appear lighter in color than before. Almost white or gray.  It's a LED 1080p. Not new, been watching on it for years with no problem viewing wording before. Enhanced Text Readability is set at off. It's a Visio tv. Thanks for your help!

Service Expert

Re: Can't read "info" under programs


phylliswoodhall wrote:

It has just changed a few days ago. Letters appear lighter in color than before. Almost white or gray.  It's a LED 1080p. Not new, been watching on it for years with no problem viewing wording before. Enhanced Text Readability is set at off. It's a Visio tv. Thanks for your help!


I have 2 1080p Vizios and a Sharp. on each the info 'screen' is perfectly black while text is perfectly white. could someone have put the TV's settings of brightness/contrast or check other settings to be sure Game mode is off, under your TV menu advanced picture are any of your choices 'on'? I only have smart dimming on and ambient light sensor is on 'high'. Is your Cable set top box output set to 720p or 1080p?





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Re: Can't read "info" under programs

Thank you!  I decreased the "power light button" under device settings/device options. I don't remember changing it, but may have at some point thinking I was making something brighter and more readable.

This board is for questions about accessibility features (Video Description, Closed Captioning, Video guidance, etc.) for people with disabilities.
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