Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,727,640

members

54

online now

1,889,513

discussions

Back to Top

Accessibility Assistance Information

Posted by
Administrator

Message 1 of 2
3,594 Views

Although Comcast offers many products to assist those with disabilities, most of the products that we offer in regards to accessibility assistance are related to our television product. Feel free to post any question that you may have about accessibility assistance in this board, regardless of what product it is related to. 

 

Customers who rely on key services—including closed captioning and video description—now have direct access to a specially trained customer support team dedicated to resolving issues of importance to our customers with disabilities. Customers can reach the center between the hours of 8 AM and 12 AM (Eastern Time), seven days a week.

 

 

*Web Articles:     Accessibility features section

*E-mail:  accessibility@comcast.com
*Chat:     Accessibility: Chat Support

 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
1 REPLY
Posted by
New Poster
  • Congrats on Posting your first topic!

Message 2 of 2
3,018 Views
would be nicer if it didn't take 5 days so far to fix my service